Complete Client Privacy Notice

EMMA SENTIES MIRANDA (business name: TRADEM TRANSLATION) with domicile at Oyamel No. 113, Fracc. Floresta, Veracruz, Veracruz, México, CP 91940, is responsible for your personal data use and protection. In this regard, your are advised the following:

Privacy Department

Any request regarding the exercise of your ARCO rights, to revoke any consent you had granted for your personal data processing, to limit the use and disclosure of your data, as well as any question about the purposes of your personal data processing, you may get in touch with our Privacy Department at:

Privacy Department
Email: info@tradem-translation.com

In order for us to respond you, we will need you to include  the following personal and contact data in your request.

• Data subject
• Authorization letter in case the request is submitted by a person other than the data subject
• Copy of the data subject's ID
• Email
• Telephone

After receiving your request, we will respond you within 20 working days to the provided means of contact. 

For what purposes will we use your personal data?

Any personal data collecte by us from you is used for the following purposes, which are required to provide the services you are requesting:
• Contact
• Billing and collection
• Services/products delivery
• For translation purposes

additionally, we will use your perosnal information for the following secondary purposes, which are not required to provide your with the services your are requesting, but which allows us to deliver you better services:

• Client loyalty treats

If you do not want your personal data be used for such additional purpose, you may indicate it at the time you provide us your personal data, by choosing the corresponding option.

Refusing the use of your personal data for such purposes may not be a reason to deny you the services or products you are resquesting and hiring with us.

Personal data we will use for the purposes described?

To achieve the purposes described in this Privacy Policy, we weill use the following personal data:

• Contacta data
• ID data
• Billing data
•Documents to be translated
• Glossary data
• Support documentation for translation purposes
• Communications carried out via email, WhatsApp, phone calls, postal mail, etcetera
•Translated documents resulting from translation

With whom is your data shared and with which purposes?

We inform your that your personal data are shared with the following people, companies, organizations, and authorities other that us for the following purposes:

Personal Data Recipient:  Translators; Tradem Translatation's administrative personnel and collaborators                                      
Purposes Perform translation services as required by client

Personal Data Recipient:  Legal authorities                                      
Purposes: As required, to comply with laws or authorities orders
                                                                                           
We inform you that for the data diclosure mentioned above, we do not require your consent, since this is necessary to be able to perform our obligations with you in order to provide you with our services or products.

How can you Access, Rectify or Cancel your personal data, or Object to its use? 

You have the right to know what personal data we hold about you, what we use it for and under which conditions we are using it (Access). You have also right to request the correction of your personal information in case it is outdated, inaccurate or incomplete (Rectification); you may request its deletion from our records or databases when you consider that it is not being used in accordance with the principles, duties and obligations provided for in the regulations (Cancellation); as well as to oppose to the use use of your personal data for specific purposes (Opposition). These rights are known as ARCO rights. If you wish to exercise your ARCO rights, you may do so by contacting our Privacy Department through the means described in this privacy notice.

How can you revoke your consent to the use of your personal data?

You may revoke the consent you have granted us for the processing of your personal data. However, it is important that you bear in mind that in some cases legal obligations may require us to continue processing your personal data preventing us from stoping such use immediately . You should also consider that for certain purposes, the revocation of your consent will mean that we will no longer be able to provide you with the services you requested, or the termination of your relationship with us. To find out the procedure and requirements for the revocation of your consent, you may contact our Privacy Department through the means specified in this privacy notice.

How can you limit the use or disclosure of your personal information?

If you wish to limit the use or disclosure of your personal information, you may request it through the means described in this privacy notice. In addition, we may provide you with specific procedures and mechanisms by which you can limit the use of your personal information. These specific procedures and mechanisms will be informed through the means we use to communicate with you or others we deem appropriate.

How the modificatins to this Privacy Notice will be noticed?

This Privacy Notice may be modified, changed or updated due to new legal requirements; of our own needs for the products or services we offer; our privacy practices; changes in our business model, or for other reasons. We will keep you informed about any changes that this Privacy Notice through the contact details you provide us with in your contact details.